Simple answers to your most common questions


Frequently asked questions about mould

What Is Mould?

Mould is a type of fungus that occurs where there is high moisture content and inadequate ventilation and/or insulation.  It is unsightly and unhealthy.

Is it bad for your health?

Mould is recognised as a serious health hazard. It produces mycotoxins which are toxic substances which can lead to disease and weakened immune system.


Frequently asked questions about wordworm

How to identify woodworm?

One of the most common places is roof void timbers, but woodworm can be found anywhere in the home. Fresh woodworm activity is the most common tell tale sign.

How do you treat woodworm?

Firstly the type and species that are present needs to be identified, and established how widespread it is and this includes areas such as floor joists and all other timbers that are not immediately visible. A report is then provided detailing exactly the extent of the infestation and the proposed method of treatment. There are different types of treatments for some different types of infestation.


Frequently asked questions about treatments

Is the treatment process in each case guaranteed?

Yes, it is fully guaranteed, and in addition to the specialised work, an insurance backed guarantee can be provided by a once off payment.

How long does the treatment last?

The treatments will last indefinitely as long as our instructions are followed and the property is properly maintained.

Do I have to move out during treatment?

Depending on the nature of treatments required and the level of disruption to the property. Modern treatments do not necessitate that a property is vacated after treatment, but common sense should always dictate. The homeowner will be advised accordingly following site survey and report.


Can I do any of this treatment myself?

Not really because identifying the nature and extent of the infestation and the appropriate treatment to be applied is a job for trained professionals.

What is as important as any treatment is having the knowledge of why a particular infestation or problem is present and to be able to identify the source and make the appropriate recommendations to eliminate same. Otherwise money can be wasted on ineffective and unnecessary treatment.



Frequently asked questions about dampness

What is the difference between condensation and dampness?

Condensation is due to moisture in the air, and which is usually also caused by inadequate ventilation and/or heating.

Dampness is caused by unwanted water ingress to the building .

What are the different types of Dampness?

Rising dampness comes up from the ground by capillary action.

Penetrating Dampness  comes from the outside to inside e.g. can be caused by high ground levels, defective roofing or gutters or plasterwork.

Lateral Dampness is caused by burst or leaking pipes etc.

Can they all be treated?

Yes, they can all be very successfully eliminated.

What affect does dampness have?

Apart from being unhealthy and unsightly it will cause decay in the timbers in the damp areas and it will in certain circumstances contribute to the instigation of dry rot.

Dry Rot

Frequently asked questions about dry rot

What is dry rot?

Dry rot is a wood destroying fungus that usually lives in the masonry and feeds off the adjoining timbers causing the  timbers to lose all its structural stability over time.

Can dry rot be treated?

Yes, very successfully. Solutions are diagnosed following professional site survey.


Frequently asked questions about us

Why Choose Us?

Our initial survey is carried out only by a qualified CSRT surveyor and thereafter a fully trained family member will take care of your job from beginning to end for reassurance and piece of mind. Our experience and reputation in this field is over 45 years strong.